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Mission Statement: Cox Industries Customer Service is about people, processes, and technology integrated to develop long-term, profitable relationships with vendors and customers. It’s about learning what works best and implementing those “best practices” across our great company as a common business process platform; A platform for delivering Legendary Customer Service. Cox Industries Customer Service provides guidelines enabling all employees to create a work culture where every customer feels valued.

Cox Industries, Inc. – Headquarters Location Address: 860 Cannon Bridge Road Orangeburg, SC 29115
Mailing Address: P.O. Box 1124 Orangeburg, SC 29116-1124 Telephone: 877-492-7728 Fax: 803-534-1410

Project Assistance For all Utility Pole and Cross-arm related questions, please call 877-492-7728. For all Marine, Foundation and Industrial Construction Project assistance questions, please call 800-321-PILE (7453). Or please email us at customerservice@coxwood.com.

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