Storm response is not about having a plan just for storms; it’s about an innate sense of how you do business, that there is a sense of urgency in making sure the customer comes first, and that you have the capabilities and resources embedded in your organization to make that possible – Michael Johnson, CEO Cox Industries.
In the event of a natural disaster, recovery begins before the storm hits. Utility providers can find peace of mind in knowing materials will be sourced, staged and in route to where they are needed, when they are needed. Cox Industries is the unique position to leverage assets from a large group of treating plants, reload yards and re-manufacturing operations across the eastern United States. Plant redundancies insure storms will not cripple production or jeopardize material flow. Reload yards, owned and dedicated trucking fleets and rail spurs allow the material to flow before, after and during disasters. Storm Response and Recovery starts with preparation; Cox’s industrial division is dedicated to servicing the utility provider. Storm Response teams monitor weather events, such as hurricanes, manage inventory levels and supply chains along the path of tracked storms and contact customers in well in advance of landfall. In the event of ice storms, tornados and other natural disasters, inventory, production and trucking is at the ready 24 hours a day, 7 days a week.